Refund Policy

Last Updated: February 6, 2026

1. Our Commitment to You

At TaskMeridian, we stand behind our work. We're confident that our AI automation solutions will deliver significant time savings and value to your business. That's why we offer a straightforward, no-hassle refund policy.

2. Money-Back Guarantee

2.1 Eligibility

You are eligible for a full refund if:

• Your automation system doesn't save you at least 5 hours in the first 30 days
• You request the refund within 30 days of project completion
• You've participated in the training session
• You've made a good-faith effort to use the system

2.2 What's Covered

The refund covers:

• 100% of the project fee paid
• All setup and configuration charges
• Training session fees

3. How to Request a Refund

To request a refund:

1. Email us at [email protected] within 30 days
2. Include your project details and reason for refund
3. Provide brief feedback on what didn't meet expectations
4. We'll process your request within 5-7 business days

4. Refund Process

4.1 Processing Time

• Refund requests are reviewed within 48 hours
• Approved refunds are processed within 5-7 business days
• Funds are returned to the original payment method

4.2 Refund Methods

Refunds are issued via:

• UPI (for UPI payments)
• Bank transfer (for bank transfers)
• Razorpay refund (for card payments)

5. Partial Refunds

In certain situations, partial refunds may be applicable:

• If only part of the project was completed
• If additional work was requested beyond original scope
• If third-party tool subscriptions were purchased on your behalf

6. Non-Refundable Items

The following are not eligible for refund:

• Third-party tool subscriptions (e.g., Make.com, Zapier)
• API usage charges incurred
• Custom development work already delivered and accepted
• Projects completed more than 30 days ago

7. Cancellation Policy

7.1 Before Work Begins

If you cancel before we begin work:

• Full refund of any advance payment
• No cancellation fees

7.2 After Work Begins

If you cancel after work has started:

• Refund of unearned portion of payment
• Deduction for work completed to date
• All completed work is transferred to you

8. Dispute Resolution

If you're not satisfied but don't qualify for a standard refund:

1. Contact us to discuss your concerns
2. We'll work with you to address issues
3. We may offer additional support or modifications
4. Case-by-case resolution based on circumstances

9. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be effective immediately upon posting to our website.

10. Contact Us

For refund requests or questions about this policy:

• Email: [email protected]
• WhatsApp: +91 8421884545
• Response time: Within 24 hours